FAQs
Frequently Asked Questions
At Jos Organics, we pride ourselves on using 100% herbal and natural ingredients. All our products are free from chemicals and synthetic additives, handcrafted with love to ensure purity and quality. Our focus is on providing gentle yet effective solutions suitable for all skin types.
Yes! Our products are made with natural ingredients and are free from harsh chemicals, making them suitable for sensitive skin. We recommend doing a patch test before using any new product, especially if you have highly reactive skin.
Absolutely. Jos Organics is committed to ethical practices. Our products are 100% vegan and never tested on animals. We believe in compassionate beauty that respects both people and the planet.
We offer a variety of products to suit different skin types. Each product description includes details on which skin types it’s best suited for. If you’re unsure, our customer service team is happy to help you find the right products based on your specific needs.
No, we don’t use synthetic preservatives or artificial fragrances. Instead, we rely on natural preservatives and essential oils to ensure our products are both safe and effective, while providing a pleasant, natural scent.
Results can vary depending on your skin type and the specific product. Generally, you may start noticing improvements within 2 to 4 weeks of consistent use. Natural products often work gradually, but they offer long-lasting benefits.
Since our products are natural and free from synthetic preservatives, we recommend storing them in a cool, dry place away from direct sunlight. Some products may benefit from being stored in the refrigerator, especially in warmer climates.
We’re working on adding samples and travel-sized versions of our products. Stay tuned for updates! In the meantime, if you’d like to try our products, we occasionally offer sample packs during promotions.
Many of our products are safe for use during pregnancy as they are made from natural ingredients. However, we recommend consulting with your healthcare provider before using any new skincare products during pregnancy.
We want you to love our products! If for any reason you’re not satisfied, you may return unopened products within 30 days of purchase for a full refund. For more details, please visit our Return Policy page or contact our customer service team.